Returns & Exchanges
At The Fairy Shop, we want you to feel magical in your new attire, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your garments are in their original condition with all enchanted tags attached to qualify for a full refund.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to send back to our forest.
Package with Care
Place your items back into their original packaging, ensuring all labels and protective layers are intact to prevent damage during transit.
Ship Your Return
Print your prepaid shipping label, affix it to the outside of your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your returned items, we will process your refund or exchange within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing