Frequently Asked Questions
Everything you need to know about your magical fashion journey.
How long does shipping take for my fairy-inspired pieces?
Standard shipping typically takes 5-7 business days within the continental US. International delivery times vary by destination, usually arriving within 10-15 business days.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please note that custom-made wings and intimate apparel are final sale.
How do I ensure I select the correct size?
Each product page features a detailed size guide. Since our ethereal designs vary in fit, we recommend measuring yourself and comparing it to our specific garment measurements.
What payment methods do you accept?
The Fairy Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Are your materials ethically sourced?
Yes, we prioritize sustainability. Our fabrics are sourced from suppliers who adhere to fair labor practices, and we use recycled packaging for every shipment.
Can I track my order once it has been placed?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's flight to your doorstep.